Privacy Policy

1. Who We Are

VoiceLayer is a boutique voice AI service that helps brands connect with customers through emotionally intelligent, human-sounding voice technology.

If you have questions about this policy, you can reach us at:
📧 [email protected]

2. What Information We Collect

We collect two types of information:

A. Information You Provide Voluntarily

Name, email address, and contact details (when booking a call or filling out a form)

Feedback, messages, or inquiries you send us

Voice recordings during agent interactions, when applicable (with consent)

B. Information Collected Automatically

IP address, browser type, device info

Usage data (e.g., page views, session duration) via cookies and analytics tools

3. How We Use Your Information

We use your information to:

Respond to your inquiries or bookings

Improve our voice agents and website experience

Offer relevant services or updates (with your permission)

Ensure security and detect misuse

We do not sell your data. Ever.

4. Cookies & Tracking

We use cookies and similar tech to personalize your experience and analyze website traffic. You can disable cookies in your browser settings, but some features may not work as expected.

5. How We Share Your Information

We only share your data with:

Trusted partners who help us operate (e.g. email platforms, scheduling tools)

Legal authorities if required by law

No one else — your data stays private

6. Your Rights

Depending on your location, you may have the right to:

Access, correct, or delete your personal data

Object to how we use it

Withdraw consent at any time

To exercise any of these rights, email us at [email protected].

7. Data Security

We use industry-standard encryption and security practices to protect your data. While no system is 100% secure, we take privacy seriously and continuously improve our safeguards.

8. Third-Party Links

Our site may link to other platforms. We’re not responsible for the privacy practices of other websites, so please review their policies independently.

9. Children’s Privacy

VoiceLayer is not intended for children under 13. We don’t knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” above and notify you if the changes are significant.

Got questions or concerns?
We’re always happy to talk about clarity — even when it comes to privacy.
📧 [email protected]